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Leveraging CDP & Analytics to drive Product Intelligence


January, 2020




MEST Africa

We are bombarded with informationstrip back the unnecessary to deliver

In today’s rapidly evolving business landscape, analytics is no longer just a luxury; it’s an absolute necessity for every organization. With this mindset, I had the opportunity to deliver a talk at the renowned Meltwater Entrepreneurial School of Technology, sharing my insights and experiences on the importance of analytics in modern businesses.

Session Highlights

Understanding the details of your customer journey is the first step to ensure that you deliver amazing customer experiences to users of your digital product. In a modern age where CRM (Customer Relationship Management) systems are no longer enough for the digital era. Scaling your business while staying innovative is hard when your data is locked into a single walled garden. As customer expectations shift, the flexibility to adjust your technology stack becomes critical. See full talk article

During the talk, I emphasized how harnessing the power of analytics can provide businesses with a competitive edge by driving informed decision-making, enhancing customer experiences, and ultimately increasing their bottom line. I also discussed various analytics tools and methodologies, illustrating how businesses can leverage these resources to make data-driven decisions and optimize their operations.

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